AWS partnership

AWS ISV acceleration program chose Gentrack to lead the utility industry into a sustainable era

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Leading utilities to a sustainable era

The utilities industry is changing rapidly – deregulation, disruptive technology, the drive to net zero, a rise in customer engagement, pressure to lower cost-to-serve, tightening regulations and increasing processing complexity due to smart metering – these all put increasing pressures on utilities.

Gentrack’s end-to-end cloud-native portfolio on AWS is based on loosely coupled microservices, uses event-driven, API-first architecture to allow for a continuous deployment pipeline, scale, and extensibility.

With over 30 years of utilities experience, and 600 + utilities experts, Gentrack has the heritage, experience, and the expertise utilities require to thrive and win in this challenging and changing landscape.

Innovate to achieve clean energy goals

Gentrack products are cloud-native and have been developed taking advantage of AWS’s unmatched portfolio of cloud services, decreasing time-to-market and optimising developer experience. Using the cloud yields tangible business results and unlocks new tariff options that could drive changes in consumption and optimise the use of the grid for cleantech benefits. Our highly skilled energy specialists fully understand the complexities of the energy industry to seamlessly manage your back-office operations.

Features

Gentrack Cloud Platform
Underpinned by AWS technology, this layer provides Security, Identity & Access Management, Audit & Logging, Monitoring & Operations, Tenant & Feature Management and a Composable User Interface
Billing & Finance
Balances the diverse needs of prosumers, consumers, and industry by supporting fixed and variable charges, time of use tariffs and beyond energy supply offerings: fit for any market
Customer Care & Acquisition
Multi-channel customer care and customer engagement for data-driven best-in-class digital customer experience
Meter Data Services
A cloud service primarily for storing and querying large volumes of data from yesterday's and tomorrow's meters
Market Operations
A cloud-native, multi-tenanted service which enables integration between industry Data, Networks, and Billing & Operations Systems providing industry-compliant data handling and highly automated process orchestration for the utilities markets
Digital Engagement
Configurable omnichannel communications to help customers make smart energy decisions
Product Management
Innovate at pace and bring the right cleantech products to market in an agile way
Data & Insights
Democratise data utilities specific AI use cases to drive impact and actionable insights that enhance profit and deliver business optimisation
Managed Services
We understand the complexities of the energy industry to seamlessly manage your back-office operations, allowing customers to focus on growth and innovation

AWS products utilised

Serverless Compute

Serverless Compute

Lambda functions, orchestrated by AWS Step Functions plus AWS Fargate for long running container processes

Scalable Data Storage

Amazon S3 , AWS DynamoDB, AWS Aurora

Big Data Processing

Amazon EMR, AWS Glue

API Integration

AWS API Gateway, Amazon Route 53, with Web Application Firewall (WAF)

Identity & Access Management

AWS IAM

Logging & Monitoring

Cloudwatch

Decoupled Event Processing

EventBridge with Simple Queue Service and Simple Notification Service (SNS)

Federated Identity

Amazon Cognito

Security Tools

Trusted Advisor, Cloud Trail

Serverless Compute

Encryption & Secrets Management

AWS Key Management Service, AWS Secrets Manager

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Our innovation partners

From high growth energy retailers to well established networks and water companies, we work with innovative utilities around the world