Innovation partners

Craft your advantage with innovative technology

Supercharge your ambition

Utilities come in all shapes and sizes. Some need help starting and growing and some need expert advice to deliver exceptional customer experience and innovation.

What they all have in common is the need to drive efficiency and keep innovating, to beat the competition and stay compliant.

Fuel your growth

The growing innovation ecosystem is shaped by the needs of our customers’ utility businesses – borne of years supporting successful new market entrants and driving efficiency for established suppliers.

It’s all about creating an environment where customers and partners collaborate to mutual benefit.

Explore the ecosystem

These innovators offer a breadth of solutions. Some offer global utility experience and solutions, with others being specialists in certain regions, markets or segments

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Data & Analytics

System Integrators

Technology Partners

Experience & Engagement

Data & Analytics

Datagraphic helps utilities of all sizes with service delivery: by automating outbound customer communications. We connect utilities with their customers through print, email, web apps and SMS, using information from their Gentrack platform. Utilities achieve paperless working and improve productivity and customer engagement: without capital investment or extra resources.

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System Integrators

Eliq is a SaaS company specialising in energy customer engagement. We help Energy Retailers keep their customers longer, increase smart meter uptake and reduce inbound contact through white-label mobile apps or smart meter insights via our API or SDK. This is through a mix of UI/UX design, data science and behavioural science brought together in one platform.

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Technology Partners

Established in 1998, AmdoSoft is an IT Automation and Robotic Process Automation (RPA) expert. The AmdoSoft product “b4” is a state-of-the-art technology with wide-ranging business automation capabilities. A flexible approach to complex business challenges allows AmdoSoft to deliver the right business outcome at the right time.

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Experience & Engagement

Astral Tech believe in simple, efficient, cost-effective and world-class customer service. We deliver this by creating one view of the customer via an end-to-end digital service platform for utility suppliers, their customers and service delivery partners. Incorporating customer self-serve, data warehousing and analytics, customer service desk and power tools.

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Technology Partners

Whether you’re looking for compute power, database storage, content delivery or other functionality, AWS has the services to help you build sophisticated applications with increased flexibility, scalability and reliability.

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Data & Analytics

At Esendex we have one shared objective - to improve the way businesses across different industry sectors communicate. As a global multichannel communications provider, we help businesses like yours reach your goals by using a combination of SMS, Voice, Email, Mobile and Web to improve customer interaction while reducing operation costs.

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System Integrators

AccessPay is building the world’s first platform connecting finance systems with global banks and payment schemes. Our goal is to transform the way finance & treasury teams work. We solve key business challenges by automating and securing data flows between businesses, systems and banks.

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Technology Partners

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological charge to successfully deliver innovations that improve the everyday lives of people around the globe.

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System Integrators

GoCardless is a global leader in recurring payments. We help 50,000+ customers (and 40& of UK energy companies) take the pain out of getting paid. Our technology platform enables energy suppliers to scale efficiently whilst minimising time and resources allocated to handling payments.

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Experience & Engagement

Established in 1989 and part of The DDC Group, DDC OS is a well-established and successful Business Process Outsourcer. Provides smart, agile and innovative solutions to a range of clients across several sectors. Our clients see our solution as an extension of their team and believe that our partnership approach facilitates this.

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Technology Partners

Salesforce Energy and Utilities Cloud gives energy and utility providers a digital interaction platform to personalise customer engagements. Utilities can meet new customer expectations by delivering great experiences like easily guiding customers through enrolment, transfer and activation of services through a self-service website. Seamlessly integrate systems utilising salesforce and create products that match your business needs.

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Data & Analytics

Snowflake delivers the Data Cloud — a global network where thousands of organizations mobilize data with near-unlimited scale, concurrency, and performance. Inside the Data Cloud, organizations unite their siloed data, easily discover and securely share governed data, and execute diverse analytic workloads. Wherever data or users live, Snowflake delivers a single and seamless experience across multiple public clouds.

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Technology Partners

Contino is a leader in digital transformation, making highly regulated enterprises fast, agile and competitive through the adoption of cloud, DevOps and data. Contino works with some of the world’s biggest brands to unlock real business value by transforming their people, processes and technology.

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Our innovation partners

From high growth energy retailers to well established networks and water companies, we work with innovative utilities around the world