Run Lean, Run Fast: automation is a business opportunity water suppliers cannot ignore

Published in Water Magazine on 7 June 2023

Outdated systems, creaking infrastructure, and siloed business operations can result in inefficient ways of working, higher cost-to-serve, and poor customer experience.

But, as Lea Carvell, Managed Services Director at Gentrack, explains, there are opportunities to drive better returns, excel in customer and total experience, and achieve a healthier bottom line through implementation of effective automation. A successful digital transformation can be the catalyst for this, and water providers stand to benefit.

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Run Lean, Run Fast: automation is a business opportunity water suppliers cannot ignore

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