21 May 2026
1 MIN READ

Smart metering and the case for transparent water billing

Published: New Zealand Water Review

New Zealandโ€™s water reforms, Local Water Done Well, are raising expectations around transparency and accountability across the countryโ€™s water utilities.

In the latest edition of Water New Zealandโ€™s Water magazine, Gentrackโ€™s Jason Perera explores what the policy shift means for utilities, particularly when it comes to billing and customer engagement.

In Smart metering and the case for transparent water billing, Jason highlights that meeting these expectations requires more than policy change. It also requires the right billing and metering infrastructure to support it. While the direction of travel is clear, the challenge now is enabling more transparent water billing across the sector.

Read the full article on page 6.

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