Tag: customer experience

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21 May 2026

Smart metering and the case for transparent water billing

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18 May 2026

Gentrack acquires Factor, embedding AI-powered pricing intelligence in the g2 platform

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22 April 2026

Utilities risk falling behind without digital modernisation

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15 April 2026

Gentrack strengthens leadership team to support next phase of utility transformation

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25 March 2026

From โ€œspoiledโ€ to AI: rethinking my journey in energy tech

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21 November 2025

Pennon Water Services selects Gentrackโ€™s g2 to fuel digital and customer innovation

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20 November 2025

On air from Enlit Europe: What does a future-ready utility really look like?

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29 October 2025

Transforming utility operations: introducing the Segmented Operating Model

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16 September 2025

PNG Power (PPL) completes migration to Gentrack cloud platform

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29 August 2025

Transforming the water sector: smart technology, system alignment and customer experience

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11 August 2025

So Energy and Gentrack mark a decade of partnership with contract renewal

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31 July 2025

Why the UK water sector must embrace digital to deliver lasting changeย 

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