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Customer Stories
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Utilities
As the pace of energy innovation accelerates in Singapore and Asia, PLE extends partnership with Gentrack
21 May 2023
3 MIN READ
Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities, has announced its renewed partnership with PacificLight Energy (PLE), Singapore for business-critical software for their retail business.   Utilities worldwide are seeking to transition from outdated legacy technology to cutting-edge solutions and PLE’s continued partnerships with Gentrack addresses both the growing and diverse demands of consumers in the digital era, as well as driving the transition to net-zero.
Read
Blogs
News
Utilities
Fixing the control room, speeding the energy transition
18 May 2023
1 MIN READ
An interview with Gary Miles, CEO at Gentrack by Future of Utilities Following his keynote at the Future of Utilities: Energy Transition Summit 2023 in Amsterdam, Gary Miles, our CEO, recently sat down with their editorial team to discuss and address why utilities must look to invest in their IT…
Read
Technology
Utilities
Revolutionising the Utilities Industry: Gentrack and Evergen Partner to Introduce Advanced Energy Solutions Globally
17 May 2023
3 MIN READ
Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities has announced a strategic partnership with Evergen, supporting the enablement of a more distributed and decentralised energy system globally. The alliance expands Gentrack’s partner ecosystem and brings cutting-edge Distributed Energy Resources Management (DERM) technology and advanced energy solutions to consumers and utilities globally. 
Read
AWS
Customer Stories
News
Utilities
Enhancing Efficiency and Customer Experience: Gentrack and the Water Authority of Fiji Partner for Transformation 
15 May 2023
3 MIN READ
15th April 2023 The Water Authority of Fiji (WAF) has engaged Gentrack (NZX/ASX: GTK) for a transformation project to deliver operational cost savings and transform the customer experience for Fiji customers.  WAF, a Commercial Statutory Authority in Fiji, is responsible for providing water services to over 800,000 people across residential,…
Read
Customer Stories
Utilities
Gentrack extends partnership with growing specialist B2B supplier Maxen Power to deliver energy for British businesses
19 Apr 2023
2 MIN READ
19th April 2023 Gentrack (NZX/ASX: GTK), a next generation solution provider for utilities, has announced the renewal of their successful partnership with B2B specialist energy supplier Maxen Power. As part of this partnership, Gentrack provides both the IT platform and Managed Services as the supplier continues its impressive growth trajectory.…
Read
Blogs
News
Utilities
Innovation in practice: dynamic offering to achieve a sustainable future
11 Apr 2023
4 MIN READ
By Jonathan Briggs, Solution Marketing Manager, Gentrack In my last blog I shared my thoughts on the shortfalls of simply decommissioning fossil fuels and replacing with large scale renewables in a bid to meet Net Zero ambitions. To put it bluntly, it’s a strategy doomed for failure.   In my view,…
Read
Don’t waste energy: how utilities providers can recharge, reshape, & renew for tomorrow
News
Technology
Utilities
Don’t waste energy: how utilities providers can recharge, reshape & renew for tomorrow
06 Apr 2023
1 MIN READ
Utility providers have a fundamental role to play in our transition to more sustainable living. Mike Carruthers, General Manager – UK & Europe at Gentrack, unpacks the learnings of 30+ years of partnering with utilities on their transformation journeys by summing up the four key areas for success.
Read
Blogs
News
Utilities
Chasing Net Zero by simply switching to renewable generation is doomed to fail
04 Apr 2023
3 MIN READ
By Jonathan Briggs, Solution Marketing Manger, Gentrack Across the globe more than 70 countries, including the biggest polluters1 – China, the United States, and the European Union – have committed to striving for carbon neutrality. When considering the scale of the challenge to achieving Net Zero, it’s no surprise that…
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Airports
News
Belfast International Airport adopts Veovo to streamline operations and support growth plans
16 Mar 2018
2 MIN READ
New operations software will enhance the airport’s ability to be more collaborative and proactive, improving resource efficiency and the guest experience. London, 16th March 2018:  Veovo, Gentrack's Airport Group, announces that it has formed a new long-term partnership with Belfast International Airport, to implement its Airport Management System. With the airport…
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Airports
Gentrack
News
Introducing Veovo, the Predictive Collaboration Platform for Brilliant Airport Operations
14 Feb 2018
1 MIN READ
Gentrack Group, a leader in essential software for airports and utilities, today launched Veovo – a new brand for its airport group. Veovo combines the Airport 20/20 operations solution with the recently acquired BlipTrack guest predictability and Concessionaire Analyzer+ revenue maximisation solutions. This powerful fusion underpins Veovo's Predictive Collaboration Platform,…
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Airports
Market Announcements
Gentrack Launches New ‘Veovo’ Brand for its Global Airports Software Group
14 Feb 2018
1 MIN READ
Gentrack Group Ltd (NZX/ASX: GTK) today launched Veovo, a new brand for its global airport software group. Veovo combines Gentrack’s Airport 20/20 operations software together with the recently acquired BlipTrack guest predictability software and Concessionaire Analyzer+ revenue maximisation software. Ian Black, CEO, Gentrack said: “The establishment of Veovo enables us…
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Airports
News
CA+ Wins International Award for Revenue Generation for Airports
06 Dec 2017
2 MIN READ
Concessionaire Analyzer+ (CA+) is proud to announce that it has scooped up the International Airport Review Revenue Generation Award. As a concession management tool it provides airports with a platform to better manage their non-aeronautical operations, providing more automation, control and insight, leading airports to achieve better financial results. CA+…
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Airports
Gentrack
News
Cincinnati Airport’s use of BlipTrack Technology Helps TSA Staffing Meet Growing Passenger Demand
15 Sep 2017
4 MIN READ
Cincinnati/Northern Kentucky International Airport (CVG) with local Transportation Security Administration (TSA) collaboration is using live and empiric data to identify irregularities at the security checkpoint. Thanks to BlipTrack technology, this recently awarded Skytrax best world airport serving 5-10 million passengers is experiencing better resource utilization and smoother passenger processing. In…
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Airports
Gentrack
News
Technology
Experienced Technology Executive Leads Gentrack’s Airport Solutions Business
12 Sep 2017
1 MIN READ
Gentrack, a leading provider of operational, revenue and passenger experience solutions for airports, is pleased to introduce Chris Warrington as Vice President of its Airports Division. Taking a global leadership role, Warrington oversees Gentrack’s Airports Group, comprising the Airport 20/20 business and Gentrack’s two recent partial acquisitions Concessionaire Analyzer+ (CA+)…
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Airports
Gentrack
News
Billund Airport Expands BlipTrack to Provide Seamless Passenger Flow Visibility
29 Jun 2017
2 MIN READ
29th June 2017: Denmark's Billund Airport joins Amsterdam, Auckland and Bristol airports by implementing the BlipTrack end-to-end passenger flow management solution. The open platform, which previously covered only the security process, now measures passenger flow, queue and dwell time throughout the entire airport area. This expansion now provides airport management…
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Airports
Gentrack
Market Announcements
News
Gentrack extends its solutions for airports with Blip Systems and CA Plus
24 Apr 2017
3 MIN READ
Gentrack Group Ltd (NZX/ASX: GTK) is pleased to announce that it has acquired Blip Systems A/S and agreed to acquire CA Plus Ltd, subject to final closing conditions. These strategic acquisitions expand Gentrack’s airport software product range and customer base worldwide. They are expected to contribute marginally to EPS in…
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AWS
Customer Stories
News
Utilities
Enhancing Efficiency and Customer Experience: Gentrack and the Water Authority of Fiji Partner for Transformation 
15 May 2023
3 MIN READ
15th April 2023 The Water Authority of Fiji (WAF) has engaged Gentrack (NZX/ASX: GTK) for a transformation project to deliver operational cost savings and transform the customer experience for Fiji customers.  WAF, a Commercial Statutory Authority in Fiji, is responsible for providing water services to over 800,000 people across residential,…
Read
AWS
Gentrack
News
Technology
Utilities
Launch of g2.0 Transformation Solution from Gentrack
20 Sep 2022
2 MIN READ
g2.0 brings together three technology leaders: Gentrack, Salesforce and AWS, to enable progressive utilities suppliers to transform away from legacy software and deliver the utilities of the future The leading analyst estimates that by 2025, 200 utilities providers, with 400m meter points, will recontract off legacy systems  New g2.0 solution…
Read
AWS
Gentrack
News
Technology
Utilities
Gentrack Led Consortium Signs Major Utility in Singapore, Progressing Global Expansion Plans and Strengthening Technology Partnerships
13 Jul 2022
3 MIN READ
July 13th 2022 The consortium – which consists of Accenture and Smart Energy Water – will help the Gentailer deliver better customer experiences through technology driven business transformation   Gentrack has won a contract from one of Singapore’s largest and most established energy generator and retailers, known as a Gentailer, to…
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AWS
Customer Stories
Technology
Water
Case Study: Driving down cost to serve with Gentrack’s AWS cloud solution for water utilities
26 Jun 2022
1 MIN READ
It’s time for water retailers to transform To lead in customer experience and drive towards sustainability, utilities players need to be agile and innovate at speed. Currently, 75% of global utility customers are managed on legacy IT systems.† This means high volumes of manual processes and an inability to make…
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AWS
Gentrack
News
Utilities
Gentrack takes Trustpower into AWS cloud with technology transformation in record time
03 Nov 2021
2 MIN READ
Gentrack, the leading provider of software and services to the utilities industry, has successfully delivered a key strategic transformation project for Trustpower, New Zealand’s leading provider of bundled energy and telco products.   The Utility needed a safe pair of hands to enable its Commercial/Industrial (C&I) and Residential retail divisions to operate…
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AWS
Gentrack
News
Technology
Utilities
5MS Regulatory Changes, Efficiency Improvements and Cloud Solutions
05 Oct 2021
5 MIN READ
The development of Gentrack’s Meter Data Services on AWS (MDS) predates the industry five-minute settlement regulatory changes, however, the scheduling of the 5MS industry program fast-tracked the urgency and implementation of this service to market with the need to process large volumes of interval meter data, a by-product of the industry-wide changes in Australia.
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AWS
Customer Stories
Gentrack
News
Technology
Utilities
Partnering with Gentrack: A Five-Minute Settlement Case Study
27 Sep 2021
4 MIN READ
An Australian Tier 1 Energy and C&I supplier needed to meet the regulatory changes for five-minute settlement of interval metered customers and provide high availability, resilience and scalability required of mission-critical billing systems.
Read
AWS
Gentrack
News
Gentrack hosts Auckland AWS Community Meetup
17 Aug 2021
2 MIN READ
On Thursday 5th of August, Gentrack’s R&D team had the pleasure of hosting the August Auckland Amazon Web Services Community meetup at our New Zealand office. The Auckland AWS Community is a group dedicated to meeting monthly and sharing insights and skills related to the technical services provided by AWS,…
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Blogs
News
Utilities
Fixing the control room, speeding the energy transition
18 May 2023
1 MIN READ
An interview with Gary Miles, CEO at Gentrack by Future of Utilities Following his keynote at the Future of Utilities: Energy Transition Summit 2023 in Amsterdam, Gary Miles, our CEO, recently sat down with their editorial team to discuss and address why utilities must look to invest in their IT…
Read
Blogs
News
Utilities
Innovation in practice: dynamic offering to achieve a sustainable future
11 Apr 2023
4 MIN READ
By Jonathan Briggs, Solution Marketing Manager, Gentrack In my last blog I shared my thoughts on the shortfalls of simply decommissioning fossil fuels and replacing with large scale renewables in a bid to meet Net Zero ambitions. To put it bluntly, it’s a strategy doomed for failure.   In my view,…
Read
Blogs
News
Utilities
Chasing Net Zero by simply switching to renewable generation is doomed to fail
04 Apr 2023
3 MIN READ
By Jonathan Briggs, Solution Marketing Manger, Gentrack Across the globe more than 70 countries, including the biggest polluters1 – China, the United States, and the European Union – have committed to striving for carbon neutrality. When considering the scale of the challenge to achieving Net Zero, it’s no surprise that…
Read
Blogs
News
Utilities
Embracing next-level transformation on the transition to net-zero
28 Mar 2023
6 MIN READ
An interview with Alasdair Firth, VP Global Partnerships & EMEA Sales at Gentrack by Future of Utilities As the energy industry faces complex challenges, including meeting sustainability targets and remaining competitive, innovation and meaningful change have never been more critical.Alasdair Firth, VP Global Partnerships & EMEA Sales at Gentrack, sat…
Read
Blogs
News
Utilities
How EnergyAustralia is about to change the way the world consumes energy
16 Mar 2023
4 MIN READ
By Gary Miles, CEO, Gentrack Last week, EnergyAustralia went live with its innovative, ground-breaking product ‘Solar Home Bundle’. The Solar Home Bundle is set to provide eligible homeowners with a solar and battery system that is installed and managed by EnergyAustralia, with no upfront costs, as part of a 7-year…
Read
Blogs
News
Utilities
Addressing the challenges of today and tomorrow: why the energy sector needs to recharge, reshape and renew
02 Nov 2022
3 MIN READ
By Gary Miles, CEO, Gentrack Even for an industry often characterised by volatility and political intervention, the past 12 months have been unprecedented. In fact, throughout Gentrack’s 30+ years of utility experience, modernising and transforming many energy companies globally, this period ranks as the most turbulent. The knock-on impact to…
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Blogs
News
Utility Nightmares: 5 things keeping CEOs awake at night
10 Oct 2022
2 MIN READ
By Jonathan Briggs, Solutions Strategy Manager, Gentrack It’s a tough time to be a utility CEO. The news is dominated by stories of soaring energy prices, rising costs of living, political turbulence, and the impacts of climate change. The gaze of the media has once again settled on the actions…
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Blogs
Gentrack
Utilities
When it comes to innovation in the UK’s water industry, it’s time to hit the campaign trail
01 Apr 2022
3 MIN READ
By Samuel Van-Arnold, Strategy Manager, Gentrack Innovation, innovation, innovation Recently in our blog series, we’ve focused a lot of attention on rising living costs and the steps suppliers in the utility sector need to be taking now to support their customers [read previous blog post]. It was with this in…
Read
Load more LOAD MORE
Customer Stories
News
Utilities
As the pace of energy innovation accelerates in Singapore and Asia, PLE extends partnership with Gentrack
21 May 2023
3 MIN READ
Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities, has announced its renewed partnership with PacificLight Energy (PLE), Singapore for business-critical software for their retail business.   Utilities worldwide are seeking to transition from outdated legacy technology to cutting-edge solutions and PLE’s continued partnerships with Gentrack addresses both the growing and diverse demands of consumers in the digital era, as well as driving the transition to net-zero.
Read
AWS
Customer Stories
News
Utilities
Enhancing Efficiency and Customer Experience: Gentrack and the Water Authority of Fiji Partner for Transformation 
15 May 2023
3 MIN READ
15th April 2023 The Water Authority of Fiji (WAF) has engaged Gentrack (NZX/ASX: GTK) for a transformation project to deliver operational cost savings and transform the customer experience for Fiji customers.  WAF, a Commercial Statutory Authority in Fiji, is responsible for providing water services to over 800,000 people across residential,…
Read
Customer Stories
Utilities
Gentrack extends partnership with growing specialist B2B supplier Maxen Power to deliver energy for British businesses
19 Apr 2023
2 MIN READ
19th April 2023 Gentrack (NZX/ASX: GTK), a next generation solution provider for utilities, has announced the renewal of their successful partnership with B2B specialist energy supplier Maxen Power. As part of this partnership, Gentrack provides both the IT platform and Managed Services as the supplier continues its impressive growth trajectory.…
Read
EnergyAustralia partners with Gentrack
Customer Stories
News
Utilities
Gentrack helps power EnergyAustralia’s Solar and Battery billing experience
14 Mar 2023
2 MIN READ
EnergyAustralia selected Gentrack to provide billing and flexibility solutions that support its commitment to provide customers with smart solutions that make the transition to clean energy simple and affordable for them.  
Read
Customer Stories
Utilities
Marble Power teams up with Gentrack to provide leading system innovation to British businesses
29 Nov 2022
2 MIN READ
The multi-year contract secures a long-term partnership and will accelerate Marble’s ability to offer price effective and flexible energy to their customers 29th November 2022 Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities, today announced a multi-year contract extension with Marble Power. Marble Power is a critical partner…
Read
Gentrack ENGIE Migration
Customer Stories
Technology
Utilities
ENGIE Partners with Gentrack, empowering British industry
28 Nov 2022
2 MIN READ
Transformation onto Gentrack's AWS Cloud Solution, new CRM and data driven analytics advances ENGIE’s mission to build the “low-carbon energy system of tomorrow” 28th November 2022 Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities, today announced the completed transformation of ENGIE’s energy supply business, successfully migrating all UK…
Read
PNG Power Transformation
Customer Stories
News
Utilities
PNG Power on track to transform customer experience with Gentrack 
15 Nov 2022
3 MIN READ
PNG Power has continued its partnership with Gentrack to transform customer experience and reduce cost to serve  “As power costs continue to rise globally, cloud solutions to reduce operating costs and carefully manage customer debts are important transformation drivers for energy utilities,” said Chief Executive officer of PNG Power, Mr. Obed…
Read
Mercury partners with Gentrack
Customer Stories
Technology
Utilities
Mercury partners with Gentrack to bring its multi-product retail business onto a single leading technology platform 
21 Sep 2022
2 MIN READ
This transformation will bring synergies with high automation and market leading cost to serve capabilities   September 21st 2022  Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities, has partnered with Mercury to streamline its systems and provide innovative product bundles following Mercury’s acquisition of Trustpower’s retail business earlier this…
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Gentrack
Utilities
If you could choose one radical energy industry reform…
11 Mar 2023
1 MIN READ
At the end of last year we were asked by BEIS to submit our thoughts on how we thought the energy retail market could perform better. We answered with four clear changes that we think could help create a competitive energy retail market that will drive the innovation needed to…
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Gentrack Careers - Open Evening in Auckland
Gentrack
News
Open Evening – Auckland, 7th December 2022
24 Nov 2022
1 MIN READ
The utilities industry is undergoing a period of transformation. Transformation goes way beyond technology, it’s about skills, culture and operational brilliance. Gentrack is rapidly growing across all regions, and we have a number of open roles to fill across Australia and New Zealand. We are excited to be holding an…
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Gentrack
News
Water
“Transformation and Change to Improve Customer experience” – Water Working Group
22 Nov 2022
1 MIN READ
On Wednesday 9 November 2022, we had the opportunity to host our third Water Working Group in our new collaborative office in Melbourne.   Leading water utilities from around Australia came together to discuss “Transformation and Change to Improve Customer experience” in this hybrid event. There were robust discussions centred around…
Read
AWS
Gentrack
News
Technology
Utilities
Launch of g2.0 Transformation Solution from Gentrack
20 Sep 2022
2 MIN READ
g2.0 brings together three technology leaders: Gentrack, Salesforce and AWS, to enable progressive utilities suppliers to transform away from legacy software and deliver the utilities of the future The leading analyst estimates that by 2025, 200 utilities providers, with 400m meter points, will recontract off legacy systems  New g2.0 solution…
Read
AWS
Gentrack
News
Technology
Utilities
Gentrack Led Consortium Signs Major Utility in Singapore, Progressing Global Expansion Plans and Strengthening Technology Partnerships
13 Jul 2022
3 MIN READ
July 13th 2022 The consortium – which consists of Accenture and Smart Energy Water – will help the Gentailer deliver better customer experiences through technology driven business transformation   Gentrack has won a contract from one of Singapore’s largest and most established energy generator and retailers, known as a Gentailer, to…
Read
Customer Stories
Gentrack
News
Utilities
Green energy supplier So Energy and ESB join forces to create a single B2C utilities company running on Gentrack’s technology
13 May 2022
2 MIN READ
Voted top three GB energy supplier by Which?, So Energy have signed a three-year contract renewal with Gentrack for billing software and smart meter data solutions, following merger with ESB. The completed integration of the two businesses sees them come together under the So Energy brand on Gentrack’s next gen…
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Customer Stories
Gentrack
News
Utilities
Utility Warehouse to work with Gentrack to help keep prices as low as possible for customers
06 Apr 2022
2 MIN READ
Utility Warehouse, a UK multi service provider of bundled utilities, has signed a contract with Gentrack to provide Gross Margin Assurance services for its energy portfolio of 650,000 customers.  As a leading provider of solutions to global utilities, Gentrack’s Assurance offer will ensure that Utility Warehouse are being accurately billed…
Read
Blogs
Gentrack
Utilities
When it comes to innovation in the UK’s water industry, it’s time to hit the campaign trail
01 Apr 2022
3 MIN READ
By Samuel Van-Arnold, Strategy Manager, Gentrack Innovation, innovation, innovation Recently in our blog series, we’ve focused a lot of attention on rising living costs and the steps suppliers in the utility sector need to be taking now to support their customers [read previous blog post]. It was with this in…
Read
Load more LOAD MORE
Customer Stories
News
Utilities
As the pace of energy innovation accelerates in Singapore and Asia, PLE extends partnership with Gentrack
21 May 2023
3 MIN READ
Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities, has announced its renewed partnership with PacificLight Energy (PLE), Singapore for business-critical software for their retail business.   Utilities worldwide are seeking to transition from outdated legacy technology to cutting-edge solutions and PLE’s continued partnerships with Gentrack addresses both the growing and diverse demands of consumers in the digital era, as well as driving the transition to net-zero.
Read
Blogs
News
Utilities
Fixing the control room, speeding the energy transition
18 May 2023
1 MIN READ
An interview with Gary Miles, CEO at Gentrack by Future of Utilities Following his keynote at the Future of Utilities: Energy Transition Summit 2023 in Amsterdam, Gary Miles, our CEO, recently sat down with their editorial team to discuss and address why utilities must look to invest in their IT…
Read
AWS
Customer Stories
News
Utilities
Enhancing Efficiency and Customer Experience: Gentrack and the Water Authority of Fiji Partner for Transformation 
15 May 2023
3 MIN READ
15th April 2023 The Water Authority of Fiji (WAF) has engaged Gentrack (NZX/ASX: GTK) for a transformation project to deliver operational cost savings and transform the customer experience for Fiji customers.  WAF, a Commercial Statutory Authority in Fiji, is responsible for providing water services to over 800,000 people across residential,…
Read
Blogs
News
Utilities
Innovation in practice: dynamic offering to achieve a sustainable future
11 Apr 2023
4 MIN READ
By Jonathan Briggs, Solution Marketing Manager, Gentrack In my last blog I shared my thoughts on the shortfalls of simply decommissioning fossil fuels and replacing with large scale renewables in a bid to meet Net Zero ambitions. To put it bluntly, it’s a strategy doomed for failure.   In my view,…
Read
Don’t waste energy: how utilities providers can recharge, reshape, & renew for tomorrow
News
Technology
Utilities
Don’t waste energy: how utilities providers can recharge, reshape & renew for tomorrow
06 Apr 2023
1 MIN READ
Utility providers have a fundamental role to play in our transition to more sustainable living. Mike Carruthers, General Manager – UK & Europe at Gentrack, unpacks the learnings of 30+ years of partnering with utilities on their transformation journeys by summing up the four key areas for success.
Read
Blogs
News
Utilities
Chasing Net Zero by simply switching to renewable generation is doomed to fail
04 Apr 2023
3 MIN READ
By Jonathan Briggs, Solution Marketing Manger, Gentrack Across the globe more than 70 countries, including the biggest polluters1 – China, the United States, and the European Union – have committed to striving for carbon neutrality. When considering the scale of the challenge to achieving Net Zero, it’s no surprise that…
Read
Blogs
News
Utilities
Embracing next-level transformation on the transition to net-zero
28 Mar 2023
6 MIN READ
An interview with Alasdair Firth, VP Global Partnerships & EMEA Sales at Gentrack by Future of Utilities As the energy industry faces complex challenges, including meeting sustainability targets and remaining competitive, innovation and meaningful change have never been more critical.Alasdair Firth, VP Global Partnerships & EMEA Sales at Gentrack, sat…
Read
Blogs
News
Utilities
How EnergyAustralia is about to change the way the world consumes energy
16 Mar 2023
4 MIN READ
By Gary Miles, CEO, Gentrack Last week, EnergyAustralia went live with its innovative, ground-breaking product ‘Solar Home Bundle’. The Solar Home Bundle is set to provide eligible homeowners with a solar and battery system that is installed and managed by EnergyAustralia, with no upfront costs, as part of a 7-year…
Read
Load more LOAD MORE
Technology
Utilities
Revolutionising the Utilities Industry: Gentrack and Evergen Partner to Introduce Advanced Energy Solutions Globally
17 May 2023
3 MIN READ
Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities has announced a strategic partnership with Evergen, supporting the enablement of a more distributed and decentralised energy system globally. The alliance expands Gentrack’s partner ecosystem and brings cutting-edge Distributed Energy Resources Management (DERM) technology and advanced energy solutions to consumers and utilities globally. 
Read
Don’t waste energy: how utilities providers can recharge, reshape, & renew for tomorrow
News
Technology
Utilities
Don’t waste energy: how utilities providers can recharge, reshape & renew for tomorrow
06 Apr 2023
1 MIN READ
Utility providers have a fundamental role to play in our transition to more sustainable living. Mike Carruthers, General Manager – UK & Europe at Gentrack, unpacks the learnings of 30+ years of partnering with utilities on their transformation journeys by summing up the four key areas for success.
Read
Technology
Utilities
No wasted energy – the benefits of transformation for the utilities industry
23 Feb 2023
1 MIN READ
Globally, utilities are facing a perfect storm: rising wholesale prices, political pressures, sustainability targets, regulatory change and demands for better customer experience. Together these can diminish profitability. At the same time however, there are exciting opportunities to deliver innovative new services, better digital engagement, and develop new revenue streams required…
Read
Don’t waste energy: how utilities providers can recharge, reshape, & renew for tomorrow
News
Technology
Utilities
Don’t waste energy: how utilities providers can recharge, reshape & renew for tomorrow
18 Feb 2023
1 MIN READ
Utility providers have a fundamental role to play in our transition to more sustainable living. Mike Carruthers, General Manager – UK & Europe at Gentrack, unpacks the learnings of 30+ years of partnering with utilities on their transformation journeys by summing up the four key areas for success.
Read
News
Technology
Utilities
Gentrack and Merkle bring customer centric Salesforce solutions to utilities  
29 Nov 2022
2 MIN READ
Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities, has announced a strategic alliance with Merkle, a provider of Salesforce solutions focussed on utilities.  
Read
Gentrack ENGIE Migration
Customer Stories
Technology
Utilities
ENGIE Partners with Gentrack, empowering British industry
28 Nov 2022
2 MIN READ
Transformation onto Gentrack's AWS Cloud Solution, new CRM and data driven analytics advances ENGIE’s mission to build the “low-carbon energy system of tomorrow” 28th November 2022 Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities, today announced the completed transformation of ENGIE’s energy supply business, successfully migrating all UK…
Read
Mercury partners with Gentrack
Customer Stories
Technology
Utilities
Mercury partners with Gentrack to bring its multi-product retail business onto a single leading technology platform 
21 Sep 2022
2 MIN READ
This transformation will bring synergies with high automation and market leading cost to serve capabilities   September 21st 2022  Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities, has partnered with Mercury to streamline its systems and provide innovative product bundles following Mercury’s acquisition of Trustpower’s retail business earlier this…
Read
AWS
Gentrack
News
Technology
Utilities
Launch of g2.0 Transformation Solution from Gentrack
20 Sep 2022
2 MIN READ
g2.0 brings together three technology leaders: Gentrack, Salesforce and AWS, to enable progressive utilities suppliers to transform away from legacy software and deliver the utilities of the future The leading analyst estimates that by 2025, 200 utilities providers, with 400m meter points, will recontract off legacy systems  New g2.0 solution…
Read
Load more LOAD MORE
Customer Stories
News
Utilities
As the pace of energy innovation accelerates in Singapore and Asia, PLE extends partnership with Gentrack
21 May 2023
3 MIN READ
Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities, has announced its renewed partnership with PacificLight Energy (PLE), Singapore for business-critical software for their retail business.   Utilities worldwide are seeking to transition from outdated legacy technology to cutting-edge solutions and PLE’s continued partnerships with Gentrack addresses both the growing and diverse demands of consumers in the digital era, as well as driving the transition to net-zero.
Read
Blogs
News
Utilities
Fixing the control room, speeding the energy transition
18 May 2023
1 MIN READ
An interview with Gary Miles, CEO at Gentrack by Future of Utilities Following his keynote at the Future of Utilities: Energy Transition Summit 2023 in Amsterdam, Gary Miles, our CEO, recently sat down with their editorial team to discuss and address why utilities must look to invest in their IT…
Read
Technology
Utilities
Revolutionising the Utilities Industry: Gentrack and Evergen Partner to Introduce Advanced Energy Solutions Globally
17 May 2023
3 MIN READ
Gentrack (NZX/ASX: GTK), a next gen solution provider for utilities has announced a strategic partnership with Evergen, supporting the enablement of a more distributed and decentralised energy system globally. The alliance expands Gentrack’s partner ecosystem and brings cutting-edge Distributed Energy Resources Management (DERM) technology and advanced energy solutions to consumers and utilities globally. 
Read
AWS
Customer Stories
News
Utilities
Enhancing Efficiency and Customer Experience: Gentrack and the Water Authority of Fiji Partner for Transformation 
15 May 2023
3 MIN READ
15th April 2023 The Water Authority of Fiji (WAF) has engaged Gentrack (NZX/ASX: GTK) for a transformation project to deliver operational cost savings and transform the customer experience for Fiji customers.  WAF, a Commercial Statutory Authority in Fiji, is responsible for providing water services to over 800,000 people across residential,…
Read
Customer Stories
Utilities
Gentrack extends partnership with growing specialist B2B supplier Maxen Power to deliver energy for British businesses
19 Apr 2023
2 MIN READ
19th April 2023 Gentrack (NZX/ASX: GTK), a next generation solution provider for utilities, has announced the renewal of their successful partnership with B2B specialist energy supplier Maxen Power. As part of this partnership, Gentrack provides both the IT platform and Managed Services as the supplier continues its impressive growth trajectory.…
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Blogs
News
Utilities
Innovation in practice: dynamic offering to achieve a sustainable future
11 Apr 2023
4 MIN READ
By Jonathan Briggs, Solution Marketing Manager, Gentrack In my last blog I shared my thoughts on the shortfalls of simply decommissioning fossil fuels and replacing with large scale renewables in a bid to meet Net Zero ambitions. To put it bluntly, it’s a strategy doomed for failure.   In my view,…
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Don’t waste energy: how utilities providers can recharge, reshape, & renew for tomorrow
News
Technology
Utilities
Don’t waste energy: how utilities providers can recharge, reshape & renew for tomorrow
06 Apr 2023
1 MIN READ
Utility providers have a fundamental role to play in our transition to more sustainable living. Mike Carruthers, General Manager – UK & Europe at Gentrack, unpacks the learnings of 30+ years of partnering with utilities on their transformation journeys by summing up the four key areas for success.
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Blogs
News
Utilities
Chasing Net Zero by simply switching to renewable generation is doomed to fail
04 Apr 2023
3 MIN READ
By Jonathan Briggs, Solution Marketing Manger, Gentrack Across the globe more than 70 countries, including the biggest polluters1 – China, the United States, and the European Union – have committed to striving for carbon neutrality. When considering the scale of the challenge to achieving Net Zero, it’s no surprise that…
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Gentrack
News
Water
“Transformation and Change to Improve Customer experience” – Water Working Group
22 Nov 2022
1 MIN READ
On Wednesday 9 November 2022, we had the opportunity to host our third Water Working Group in our new collaborative office in Melbourne.   Leading water utilities from around Australia came together to discuss “Transformation and Change to Improve Customer experience” in this hybrid event. There were robust discussions centred around…
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AWS
Customer Stories
Technology
Water
Case Study: Driving down cost to serve with Gentrack’s AWS cloud solution for water utilities
26 Jun 2022
1 MIN READ
It’s time for water retailers to transform To lead in customer experience and drive towards sustainability, utilities players need to be agile and innovate at speed. Currently, 75% of global utility customers are managed on legacy IT systems.† This means high volumes of manual processes and an inability to make…
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Blogs
Gentrack
Water
For the water industry, investing in innovation and technological transformation isn’t a choice, it’s a need.
22 Dec 2021
1 MIN READ
Following on from Utility Week’s recent look ahead to what the water industry faces in 2022, Gentrack’s water expert Richard Longbottom shares his thoughts in our latest blog post.
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Gentrack
News
Water
“The Power of Data” – Water Working Group
08 Dec 2021
2 MIN READ
On Friday 3rd December 2021 we ran our second Gentrack Water Working Group, following on from our inaugural February 2021 event.   The theme for Friday’s meeting was “The Power of Data” and data-driven decision making. This is a hot topic for our Australian Water customers as they transform their businesses from being asset-centric to customer-centric.   We kicked the day off…
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News
Water
New Bilaterals Hub: Customers are the real winners
24 Jun 2021
4 MIN READ
The new Bilaterals Hub is the future for the UK water retail market, but what does it mean for customers? Nic Clay-Michael, Gentrack Water expert considers the implications. It’s likely you’ve heard the term Bilaterals Hub a lot recently. That’s because it’s at the heart of changes being made in…
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News
Water
The biggest issues facing Water Companies today
05 May 2021
2 MIN READ
At the end of last month we invited our Australian Water customers to attend a virtual ‘roundtable’ style Working Group to discuss the key issues of customer engagement and operational excellence. Over 15 attendees from 7 water companies came along to present their thoughts on how they were tackling these…
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Customer Stories
Technology
Water
Hunter Water partners with Gentrack to deploy market-leading digital tech and improve customer service
23 Feb 2021
1 MIN READ
Hunter Water has moved to an integrated software solution using the latest billing and customer care portfolio from Gentrack, as part of a significant modernisation project to deliver even better services and experiences for its customers across the Lower Hunter region of NSW. By choosing Gentrack, the water utility joins…
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News
Water
City West Water puts ‘Customers First’
22 Sep 2020
1 MIN READ
City West Water, one of three Victorian Government-owned retail water businesses in metro Melbourne, went live on Gentrack’s self-service portal on August 17. The company services one million residents in Melbourne’s CBD and western suburbs, which includes some of the fastest population growth corridors in Australia and the largest industrial…
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